Privacy Policy
How R.K. Enterprises collects, uses, and protects your information when you interact with our website and enquiry services.
R.K. Enterprises ("we," "us," "our") is a specification-grade manufacturer of fire-rated steel doors, shaft doors, clean room doors, glazed fire doors, and industrial enclosures, operating from our plant at RIICO Industrial Area, Khuskhera, Bhiwadi — 301707, India (established 2009).
This Privacy Policy explains what personal information we collect when you visit rkfiredoorindia.com (the "Site"), submit an enquiry, or contact us through any channel including telephone, email, or WhatsApp. By using our Site you agree to this policy.
Our website is a B2B (business-to-business) platform intended for architects, MEP consultants, procurement officers, contractors, and facility managers who are evaluating or specifying fire-rated door assemblies. We do not target consumers or minors under 18 years of age.
We collect information in the following ways:
- ›Enquiry & Quote Forms: Name, company name, phone number, email address, product type of interest, project location, quantities, and any notes you enter in our RFQ or door configuration terminal forms.
- ›WhatsApp Messages: When you click our WhatsApp quick-connect buttons, a pre-filled message is opened in the WhatsApp application on your device. The message content and your WhatsApp identity are handled by WhatsApp (Meta Platforms Inc.) under their privacy policy. We receive only the message you actually send.
- ›Email Contact: Any email you send to sales@rkfiredoorindia.com including your name, contact details, and project specifications.
- ›Telephone Calls: When you call our direct factory desk at +91 9953476468, we may note your name, company, requirements, and project details for follow-up.
- ›Browser Local Storage: Our enquiry forms store a local copy of submitted enquiry data in your browser's localStorage under the key rk_inquiries. This data is stored only on your own device and is not transmitted to our servers.
- ›Standard Web Server Logs: Our hosting provider may automatically collect IP addresses, browser type, operating system, referrer URL, and pages accessed for security and performance monitoring.
- ›Cookies: We use minimal functional cookies required to operate the Site. We do not use advertising cookies or cross-site tracking cookies. Third-party embeds may set their own cookies.
- ›Google Maps: Our Contact page embeds a Google Maps iframe showing our plant location. When the map loads, Google may collect data per the Google Privacy Policy.
- ›Tailwind CSS CDN: Our Site loads the Tailwind CSS stylesheet from the Tailwind CDN (cdn.tailwindcss.com). Standard HTTP headers including your IP address may be logged by their CDN.
- ›Google Fonts / Fontshare: Our stylesheet imports fonts from Google Fonts and Fontshare APIs. Google may log your IP and browser headers when fonts are loaded per their privacy policy.
We use the information collected for the following purposes:
- ✓To respond to your product enquiry or quotation request — including sending formal BOQ pricing, DWG shop drawings, and technical data sheets for fire-rated door assemblies.
- ✓To coordinate project site measurements, dispatch scheduling, and installation support for confirmed orders.
- ✓To communicate certification documents such as IS:3614, BS:476 test reports, and ISO 9001:2015 compliance documents requested by architects or project consultants.
- ✓To maintain internal records of project inquiries for manufacturing planning and quality traceability purposes.
- ✓To improve our website by analysing anonymised usage patterns and fixing technical issues.
We do not sell, rent, or lease your personal information to any third party. We do not use your information for automated profiling or decision-making.
R.K. Enterprises processes personal data in compliance with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.
The primary legal basis for processing your data is your consent (given when you submit an enquiry form or contact us) and the legitimate interest of fulfilling your commercial request for fire door specifications and quotations.
We share your data only in the following limited circumstances:
- ›Internal Manufacturing & Sales Team: Your project requirements are shared within our New Delhi facility team to prepare quotations and technical drawings.
- ›WhatsApp / Meta: When you initiate contact via our WhatsApp buttons, your message content is processed by Meta Platforms Inc. under their own terms.
- ›Legal Compliance: We may disclose information if required by law, court order, or regulatory authority in India.
Enquiry records and project correspondence are retained for a minimum of 7 years in line with Indian commercial and tax record-keeping requirements (GST Act, Companies Act). After this period, records are securely deleted or anonymised.
Data stored in your browser's localStorage remains on your device until you manually clear it or uninstall your browser. We have no control over this data after it is written locally.
Under applicable Indian law, you have the right to:
Request a copy of personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data where no legal obligation requires retention.
Withdraw consent to further communications at any time.
To exercise any of these rights, please contact us at sales@rkfiredoorindia.com or call +91 9953476468. We will respond within 30 days.
We implement reasonable technical and organisational security measures to protect the personal data you share with us, including secure email communications and restricted internal access. However, no method of internet transmission is 100% secure.
Our website uses HTTPS encryption for all pages. We recommend you do not share sensitive financial or confidential commercial information through online forms; for such matters, please contact us directly by phone.
Our website uses the following types of cookies and browser storage:
| Type | Purpose | Duration |
|---|---|---|
| localStorage (rk_inquiries) | Stores a local record of submitted enquiry forms on your device for session continuity | Until browser storage is cleared |
| Google Maps Cookies | Set by embedded Google Maps on our Contact page; used by Google for maps functionality | Per Google's policy |
| CDN Cache Headers | Browser caching of stylesheet and font files loaded from CDN endpoints | Session / short-term |
We do not use advertising cookies, remarketing pixels, or social media tracking cookies. You can control cookie settings in your browser's privacy settings.
Our Site may contain links to external websites (e.g., Google Maps directions, WhatsApp). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Our Site is designed exclusively for B2B professional use. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated date at the top of this page will reflect the most recent revision. Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
For any questions, concerns, or requests relating to this Privacy Policy, please contact our data contact point:
Bhiwadi — 301707